Experience

Sears Holdings Corporation

User Experience Architect, 8/2009 – Present

• Design wireframes and documentation for new site features, and follow them through implementation
• Work with stakeholders to develop vision for site
• Perform analysis of customer complaints and competitor sites to understand customer point of view

University of Michigan School of Information

Web Programmer, 1/2009 – Present

• Designed interactions and interfaces for professor's research
• Implemented interactive prototypes in Adobe Flex

University of Michigan Digital Library Production Service

Mobile Design Intern, 9/2008 – 12/2008

• Developed and executed research plan for a mobile phone application
• Created and usability tested HTML wireframes and OmniGraffle mockups
• Interviewed and surveyed potential users

Harvard University Initiative for Innovative Computing

Scientific Collaboration Framework Intern, 5/2008 – 8/2008

• Created wireframes in OmniGraffle for three websites
• Designed and paper prototype tested a research website
• Implemented and performed usability tests on an interactive visualization using Adobe Flex, now live at http://www.stembook.org/

JupiterMedia Corporation

Web Developer, 6/2004 – 8/2007

• Implemented and maintained web sites, including a CMS that runs a network of roughly 40 web sites
• Designed and implemented custom CMS for central portal site www.internet.com using Photoshop, PHP, XHTML/CSS, and AJAX
• Wrote documentation for both developers and management

Education

University of Michigan School of Information

Ann Arbor, MI, 8/2007 – 5/2009

• M.S. in Information, Specialization in Human-Computer Interaction, GPA 3.89
• Board Member, Student Organization for Computer-Human Interaction
• Semifinalist, CHI 2009 Student Design Competition

Rensselaer Polytechnic Institute

Troy, NY, 8/2000 – 5/2004

• B.S. in Computer Science, GPA 3.93

Projects

Nutsy Bolts

Personal project, 2007 – present

• Created, designed, implemented and conducted user testing on an upcoming online multiplayer word association game (in functional beta status) using Photoshop, XHTML/CSS, PHP, jQuery, and MySQL.

Microsoft Tag Research

Week-long volunteer project, February 2009

• Interacted with visitors to Adler Planetarium to learn needs for mobile barcodes, and developed best practices and instructional poster

WantKnot

Semester-long class group project, Fall 2008

• Conducted contextual interviews, developed personas, and created interactive wireframes for a site to facilitate sharing waste materials between businesses

Internet Archive Strategy

Semester-long class group project, Winter 2008

• Performed credibility assessment and wrote web strategy report, including sitemap and wir eframes, for the Internet Archive's discussion forums

Evaluation of Whirled

Semester-long class group project, Winter 2008

• Evaluated the usability of an online virtual world, using comparative analysis, heuristic evaluation, survey, and usability test